Tech-Driven Front Desk Guest Experience Pro

Sonder; New York (NY); On-site; USD 36,862 - 45,760; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Flexible vacation

Annual travel credits

Stock options

Job summary

A global hospitality brand is seeking Front Desk Hospitality Agents to create exceptional guest experiences in New York. Responsibilities include welcoming guests, assisting with needs via the Sonder app, and ensuring a clean environment. Candidates must have hospitality experience, excellent communication skills, and the ability to work flexibly in a fast-paced setting. This role offers competitive compensation and employee travel perks.

Qualifications

• Demonstrated experience in hospitality or customer-facing roles.
• Personable, service-minded, and positive.
• Ability to handle multiple tasks and work in a fast-paced environment.

Responsibilities

• Welcome guests and guide them through the Sonder experience.
• Communicate effectively with guests to anticipate their needs.
• Maintain cleanliness and organization of guest-facing spaces.

Skills

Customer service

Problem-solving

Communication skills

Organizational skills

Computer literacy

Job description

A global hospitality brand is seeking Front Desk Hospitality Agents to create exceptional guest experiences in New York. Responsibilities include welcoming guests, assisting with needs via the Sonder app, and ensuring a clean environment. Candidates must have hospitality experience, excellent communication skills, and the ability to work flexibly in a fast-paced setting. This role offers competitive compensation and employee travel perks.