Tech-Driven Business Analyst & Coordinator (Logistics)

Maersk; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Job summary

Maersk is seeking a Technical Business Analyst Coordinator to shape the next phase of its Ground Freight Technology transformation. You will bridge business and technology, translating needs into clear requirements and actionable solutions across Product, Technology, Operations, and Finance.

You will collaborate with stakeholders to identify opportunities, document user stories, and guide delivery with measurable value and scalable, standardized outcomes.

Qualifications

• Experience in Business Analysis, Technical Coordination, Product Delivery, Technology Transformation, Systems Implementation, or related disciplines.
• Knowledge of logistics operations and the end-to-end shipment lifecycle, including customer onboarding, booking, execution, tracking, invoicing, and support processes.
• Understanding of software development lifecycles, Agile delivery practices, requirements management, testing, and change management.

Responsibilities

• Partner with stakeholders across Product, Technology, Customer Experience, Commercial, Operations, and Finance to understand business needs and translate them into clear requirements and user stories.
• Identify business improvement opportunities, challenge existing processes and ways of working, and recommend technology-enabled solutions that drive measurable value.
• Break down strategic opportunities and larger initiatives into actionable work items, enabling teams to deliver value incrementally while progressing toward scalable, efficient, and non-customized solutions.
• Coordinate requirements gathering, analysis, documentation, and prioritization activities across multiple initiatives and teams.
• Facilitate collaboration between business and technical teams to ensure shared understanding of requirements, solution design, dependencies, and delivery expectations.
• Support product backlogs, roadmap planning, and delivery execution by ensuring requirements are complete, traceable, and aligned to business objectives.
• Coordinate testing, validation, and release readiness activities to ensure solutions meet business requirements and quality expectations.
• Monitor progress, risks, dependencies, and action items, providing clear communication and status updates to stakeholders and leadership teams

Skills

Business Analysis

Technical Coordination

Product Delivery

Technology Transformation

Systems Implementation

Analytical Thinking

Stakeholder Collaboration

Agile Delivery

Tools

APIs

EDI

Event-based Integrations

Job description

Maersk is seeking a Technical Business Analyst Coordinator to shape the next phase of its Ground Freight Technology transformation. You will bridge business and technology, translating needs into clear requirements and actionable solutions across Product, Technology, Operations, and Finance.

You will collaborate with stakeholders to identify opportunities, document user stories, and guide delivery with measurable value and scalable, standardized outcomes.