Tech Desk & Maker Space Assistant

Alsip-Merrionette Park Public Library District; Niles (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid vacation

Personal days

Sick time

Job summary

Niles-Maine District Library in Niles, IL is seeking two part-time Digital Services Assistants to provide hands-on technology support to patrons, assist with equipment, and help plan maker programs.

You will help users with public computers, printers, and wireless printing, join a team, and contribute to welcoming service. The positions offer flexible evening hours and a collaborative environment.

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred
• Strong interpersonal and communication skills, with a friendly and professional demeanor
• Ability to work well in a team-oriented, service-driven environment
• Adaptability, excellent organization, and the ability to manage multiple tasks
• Interest in and knowledge of emerging technologies, especially apps and mobile technology
• Calm and patient approach to troubleshooting and teaching technology
• A passion for learning and sharing technology skills in an accessible, approachable way

Responsibilities

• Staff the Tech Desk and Maker Space with excellent customer service
• Guide patrons in using public computers, printers, and mobile printing
• Assist patrons and staff with technology questions and online resources
• Plan and deliver technology programs and training sessions
• Help patrons use Digital Media Lab tools for recording and editing
• Set up, take down, and troubleshoot Maker Space equipment

Skills

Customer service

Communication skills

Teamwork

Teaching tech

Troubleshooting

Public speaking

Bilingual (English)

Education

High school diploma or GED

Associate’s or Bachelor’s in related field or equivalent experience

Tools

Public computers

Printers

Copiers

Fax machines

Wireless printing

Maker Space equipment

Job description

Niles-Maine District Library in Niles, IL is seeking two part-time Digital Services Assistants to provide hands-on technology support to patrons, assist with equipment, and help plan maker programs.

You will help users with public computers, printers, and wireless printing, join a team, and contribute to welcoming service. The positions offer flexible evening hours and a collaborative environment.