Tech Delivery Leader - Professional Services & Data

Speria; Atlanta (GA); Presencial; USD 140.000 - 200.000; Jornada completa

Descripción de la vacante

Speria seeks a leader for North American Professional Services to guide a technical team delivering data-driven solutions. You will design and validate reports, drive integrations with customer systems, and translate business needs into practical technical plans.

In this role you will mentor the team, partner with customers, manage multiple priorities, and contribute to successful deployments and ongoing optimization across the region.

Formación

• Strong hands-on SQL experience with query development, reporting, and data validation.
• Experience with relational databases and complex database structures.
• Background in Professional Services, implementation, or enterprise software delivery.
• Experience with REST APIs, web services, integrations, ETL, or file-based exchanges.
• Proven ability to gather requirements and translate business needs into technical solutions.
• Experience working directly with customers and stakeholders.
• People leadership with delegation, coaching, and accountability.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Ability to manage multiple priorities in a dynamic delivery environment.

Responsabilidades

• Lead and develop the North American Professional Services technical team, including coaching and onboarding.
• Partner with customers and stakeholders to understand challenges, requirements, reporting needs, and risks.
• Design, build, troubleshoot, and validate custom reports using SQL and relational databases.
• Build and support integrations between Speria apps and customer systems via APIs and file exchanges.
• Create technical scoping documents, mappings, implementation plans, and supporting docs.
• Translate business requirements into practical technical solutions and guide team delivery.
• Identify and resolve reporting, data-quality, integration, and project-delivery challenges.
• Collaborate with Project Deployment on discovery, testing, go-live, and optimization.
• Foster strong team communication and delivery rhythms toward standards.
• Support customer value and services revenue with high-quality work.

Conocimientos

SQL experience

Relational databases

Professional Services delivery

REST APIs

Requirements gathering

Customer collaboration

People leadership

Analytical skills

Multi-priority management

Educación

Bachelor's degree in Computer Science, Information Systems, Business Analytics, Engineering, or related field

Herramientas

Wrike

Data reporting tools

Descripción del empleo

Speria seeks a leader for North American Professional Services to guide a technical team delivering data-driven solutions. You will design and validate reports, drive integrations with customer systems, and translate business needs into practical technical plans.

In this role you will mentor the team, partner with customers, manage multiple priorities, and contribute to successful deployments and ongoing optimization across the region.