Tech CX Sales Specialist (Call Center)

MCI Careers; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

MCI Careers is seeking Call Center Sales Representatives to drive revenue and deliver exceptional customer experiences for leading technology and software brands. In this fast-paced role, you’ll handle inbound and outbound calls, qualify leads, present product and service solutions, overcome objections, and close sales while meeting KPIs.

You’ll use CRM and call center tools to document interactions and follow structured scripts and compliance standards.

Qualifications

• Handle inbound and outbound calls.
• Qualify leads and present product/service solutions.
• Close sales while meeting KPIs.
• Document interactions in CRM and follow scripts.
• Adhere to compliance standards.

Skills

Lead qualification

Sales closing

Customer service

CRM usage

Objection handling

KPIs

Tools

CRM software

Call center tools

Job description

MCI Careers is seeking Call Center Sales Representatives to drive revenue and deliver exceptional customer experiences for leading technology and software brands. In this fast-paced role, you’ll handle inbound and outbound calls, qualify leads, present product and service solutions, overcome objections, and close sales while meeting KPIs.

You’ll use CRM and call center tools to document interactions and follow structured scripts and compliance standards.