Tech Client Experience Director – Hybrid (SF/LA/SEA)

Interpublic; San Francisco, Los Angeles, Seattle (CA, CA, WA); Hybrid; USD 105,000 - 135,000; Full time

Job summary

Weber Shandwick, a global earned-first communications network, seeks a Director of Client Experience for its West Technology practice in a hybrid role across San Francisco, Seattle, and LA. You will distill complex enterprise tech into compelling narratives and lead cross-functional teams to drive client impact.

The role demands 8–10 years in B2B tech PR, a proven media track record, exceptional writing, and leadership capabilities to guide teams and mature client relationships.

Qualifications

• 8–10 years of experience in public relations, communications, or journalism with a focus on B2B technology in an agency setting.
• Proven ability to secure high-profile media placements and manage executive visibility.
• Strong writing and storytelling skills to distill complex enterprise tech into clear narratives.
• Ability to lead, mentor, and collaborate across cross-functional teams.
• Adaptability to thrive in a fast-paced, global agency environment.

Responsibilities

• Design and execute integrated earned media campaigns aligned with client objectives.
• Advise senior clients with real-time media landscape guidance.
• Translate technical B2B products into compelling narratives for tech and business audiences.
• Collaborate with Weber I/O and Weber Create to ensure machine-readable, integrated media.
• Cultivate journalist relationships and manage media outreach at top publications.
• Lead and develop junior team members across the Technology practice.
• Support new business pitches with strategic media insights.

Skills

Public relations

B2B technology

Strategic thinking

Writing excellence

Leadership

Agility

Job description

Weber Shandwick, a global earned-first communications network, seeks a Director of Client Experience for its West Technology practice in a hybrid role across San Francisco, Seattle, and LA. You will distill complex enterprise tech into compelling narratives and lead cross-functional teams to drive client impact.

The role demands 8–10 years in B2B tech PR, a proven media track record, exceptional writing, and leadership capabilities to guide teams and mature client relationships.