Tech Client Experience Director

Weber Shandwick; San Francisco (CA); On-site; USD 105,000 - 135,000; Full time

Job summary

Weber Shandwick in San Francisco, CA seeks an Account Director, Client Experience for our Technology practice. You will lead earned-media programs, counsel senior clients, and shape narratives at the intersection of business and technology.

You will collaborate with cross-functional teams, guide junior staff, and drive strategic media initiatives for leading tech brands and disruptors. This role demands deep industry knowledge and a talent for storytelling that resonates across audiences.

Qualifications

• 8–10 years in PR/communications or journalism with a focus on B2B tech in an agency.
• Proven ability to secure placements in major outlets and build tech reporter relationships.
• Strong leadership, strategic thinking, and ability to develop senior-level messaging.

Responsibilities

• Earned Media Strategy & Execution: design and run proactive, integrated campaigns and secure top-tier coverage.
• Strategic Client Counsel: advise senior clients on media landscape shifts, crisis/issues, and executive visibility.
• Narrative & Message Development: translate complex B2B tech into compelling stories for technical and business audiences.
• Integrated Collaboration: partner with Weber I/O and Weber Create to ensure machine-readable and SEO-friendly media.
• Media Relations: maintain deep relationships with journalists and analysts at top-tier outlets.
• Team Leadership: mentor and develop junior technology team members across accounts.
• Business Development: contribute insights and participate in new business pitches for the Tech Practice.

Skills

PR/Comms experience

Media relations prowess

Strategic thinking

Writing excellence

Leadership

Agility

Job description

Weber Shandwick in San Francisco, CA seeks an Account Director, Client Experience for our Technology practice. You will lead earned-media programs, counsel senior clients, and shape narratives at the intersection of business and technology.

You will collaborate with cross-functional teams, guide junior staff, and drive strategic media initiatives for leading tech brands and disruptors. This role demands deep industry knowledge and a talent for storytelling that resonates across audiences.