Tech Change Manager - Enterprise Change & Risk (Onsite)

BCforward; Charlotte (NC); On-site; USD 157,144,000 - 212,609,000; Full time

Job summary

BCforward is seeking a Technology Change Management Program Manager for an onsite 12-month contract in Charlotte, NC. The role focuses on enterprise change control, risk management, and coordinating software and technology deployments across multiple teams.

The candidate will administer Remedy-based change processes, create leadership-grade reporting, and work closely with developers, project managers, and business stakeholders to ensure compliant delivery.

Qualifications

• 3+ years of Project, Program, or Change Management with technology delivery coordination.
• Experience with ITSM and enterprise change governance.
• Ability to summarize technical changes for leadership.

Responsibilities

• Administer change processes using Remedy, ensuring adherence to enterprise change, security, audit, and risk standards.
• Plan, coordinate, and facilitate compliant software deployments and technology changes across multiple teams.
• Manage dependencies, risks, timelines, and stakeholder alignment for program and project initiatives.
• Maintain records, process documentation, intake governance, prioritization, and operational readiness activities.
• Create and deliver reporting that provides visibility into change and delivery health for senior leadership.
• Identify and mitigate risks proactively to minimize compliance, operational, and delivery impacts.
• Promote collaboration across developers, scrum masters, project managers, engineering, and business stakeholders.
• Partner with peer Program Managers to remove duplication, improve delivery flow, and drive efficient execution.
• Support change activities that may occur during nights or weekends as required.

Skills

Change Management

Communication

Problem Solving

Education

Bachelor's degree in Business, Computer Science, Information Technology, or equivalent experience

Tools

BMC Remedy

JIRA

Job description

BCforward is seeking a Technology Change Management Program Manager for an onsite 12-month contract in Charlotte, NC. The role focuses on enterprise change control, risk management, and coordinating software and technology deployments across multiple teams.

The candidate will administer Remedy-based change processes, create leadership-grade reporting, and work closely with developers, project managers, and business stakeholders to ensure compliant delivery.