IT Delivery Lead — Program Management & Change

Eightelevengroup; Charlotte (NC); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Job summary

Brooksource is seeking an Information Technology Delivery Lead to support Invest Technology delivery as a process SME in project management, system development, and program management. This role emphasizes consulting, communication and education across teams.

Working in Charlotte, NC on a 12-month W2 contract with hybrid onsite requirements, you will drive program management, enable change, and ensure timely, high-quality delivery while coaching teams on Kanban/Scrum practices and continuous

Qualifications

• 7+ years of relevant experience or equivalent combination of education and experience.
• High School Diploma or GED equivalent.
• 5+ years Project Management (Kanban or Scrum) in enterprise IT.
• Coaching experience in Kanban/Scrum and delivery topics.
• Bachelor's degree in CS/IS or related field preferred.
• Experience driving enterprise change in large organizations.
• Proven track record of continuous improvement practices.
• Strong documentation, process design and implementation skills.
• Excellent Microsoft Office skills (PowerPoint, Excel, Visio, Word).
• Advanced Jira/Confluence expertise.
• Ability to handle ambiguity and changing priorities.

Responsibilities

• Provide program management support for several initiatives (large-scale technology buildouts, migrations).
• Deliver solutions that meet business objectives with on-time delivery and high quality.
• Conceptualize process improvements to increase delivery effectiveness.
• Instill innovation and continuous improvement practices in teams.
• Manage team quarterly commitments.
• Manage change with stakeholders.
• Provide timely reporting of outcomes and progress toward them.
• Execute communication and adoption plans including trainings.

Skills

Kanban/Scrum

Coaching

Change management

Continuous improvement

Communication skills

Adaptability

Education

High School diploma or GED

Bachelor's degree in CS/IS or related field (preferred)

Tools

Jira

Confluence

Microsoft Office

Job description

Brooksource is seeking an Information Technology Delivery Lead to support Invest Technology delivery as a process SME in project management, system development, and program management. This role emphasizes consulting, communication and education across teams.

Working in Charlotte, NC on a 12-month W2 contract with hybrid onsite requirements, you will drive program management, enable change, and ensure timely, high-quality delivery while coaching teams on Kanban/Scrum practices and continuous