Tech Center Receptionist & IT Help Desk Support

Bastrop ISD; Bastrop (TX); Vor Ort; USD 27.000 - 33.000; Vollzeit

Zusammenfassung

Bastrop Independent School District Technology Center in Bastrop, TX seeks a Receptionist to serve as the primary contact for the Information Technology department. The role includes clerical duties, handling calls and mail, and supporting staff and the technology help desk.

The position requires a high school diploma, 2-3 years of secretarial experience, and strong keyboarding and data-management skills. Salary is hourly with non-exempt status, starting immediately.

Qualifikationen

• High school diploma or equivalent required.
• 2-3 years of secretarial experience preferred in public education environment.
• Proficient keyboarding and file maintenance skills.
• Knowledge of information services policies and procedures and current technology trends.
• Ability to use software to develop spreadsheets, perform data analysis, and word processing.

Aufgaben

• Meet and greet customers in person and over the phone.
• Answer incoming calls, relay messages, and route to staff as appropriate.
• Provide telephone support through the District’s Technology Help Desk.
• Process technology-related work orders and prioritize tasks.
• Maintain phone logs and use data to identify improvement opportunities.
• Assist in creating training materials and user documentation.
• Assist Inventory Team with purchasing, inventory, shipping and receiving tasks.
• Receive, sort, and distribute mail and documents to department staff.
• Maintain accurate time/materials records and inventory.

Kenntnisse

Keyboarding

Data analysis

Word processing

Spreadsheets

Information technology

English usage

Basic math

Software usage

Ausbildung

High school diploma or equivalent

Tools

Multi-line phone system

Jobbeschreibung

Bastrop Independent School District Technology Center in Bastrop, TX seeks a Receptionist to serve as the primary contact for the Information Technology department. The role includes clerical duties, handling calls and mail, and supporting staff and the technology help desk.

The position requires a high school diploma, 2-3 years of secretarial experience, and strong keyboarding and data-management skills. Salary is hourly with non-exempt status, starting immediately.