Teams Administrator / Engineer

scicominfrastructureservices; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

scicominfrastructureservices is seeking a qualified individual in Atlanta, Georgia, to administer and support Microsoft Teams for enterprise collaboration. This role includes configuring Teams policies, managing the lifecycle, and troubleshooting any issues related to audio, video, and connectivity.

The ideal candidate will possess strong technical skills in Microsoft Teams, along with the ability to integrate with SharePoint and other services. A proactive approach in addressing issues is essential for a successful experience in this role.

Qualifications

• Strong understanding and practical experience in Microsoft Teams administration.
• Ability to troubleshoot technical issues related to collaboration tools.

Responsibilities

• Administer and support enterprise Microsoft Teams for users.
• Configure Teams policies for optimal collaboration.
• Troubleshoot and manage all aspects of Teams lifecycle.

Skills

Microsoft Teams administration

Troubleshooting audio/video quality

SharePoint integration

Communication policies configuration

VoIP technologies

Job description

Responsible for collaboration platform administration, governance, and operational support.

Required Skillset:

• Administer and support enterprise Microsoft Teams for chat, meetings, channels, and collaboration
• Configure Teams policies for messaging, meetings, guest access, federation, and governance
• Manage Teams lifecycle including team creation, permissions, channel structure, and archival
• Support voice and telephony capabilities including Teams Phone, call queues, Direct Routing, and SBC integration
• Troubleshoot audio/video quality, client issues, connectivity, and collaboration workflows
• Strong understanding of Teams integration with SharePoint, Exchange, and Entra identity services