Teamlead Inside Sales (m/f/d)

Retarus; Secaucus (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Company culture

Flat hierarchies

Career development

International collaboration

Dog-friendly offices

Health insurance

Public transportation

Lunch vouchers

Job summary

Retarus GmbH is seeking a Team Lead Inside Sales for the US market, based in Secaucus, NJ. You will lead day-to-day Inside Sales and Customer Success efforts, driving revenue, expanding the customer base, and building scalable processes for sustainable growth.

You will coach and develop a US-based sales team, balance high-volume activity with quality opportunities, and maintain strong relationships with C-level executives and key accounts.

Qualifications

• Several years of progressive sales leadership within the B2B software industry.
• Proven ability to exceed revenue targets and lead a team.

Responsibilities

• Lead the US Inside Sales team and drive revenue growth.
• Develop and execute sales initiatives, strategies, and coaching for the team.
• Own outbound telesales activities and manage key customer accounts.
• Foster relationships with executives and key stakeholders.
• Ensure disciplined CRM usage and reporting in coordination with HQ.

Job description

Become Teamlead Inside Sales (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

Role Overview

As Team Lead Inside Sales for the US market, based in Secaucus, NJ, you will be responsible for developing and executing sales initiatives to drive new revenue, expand our customer base, and contribute to the success of our industry-leading software solutions. In this hands-on leadership role, you will lead the day-to-day performance of the Inside Sales team while building the operational discipline, coaching capabilities, and scalable processes needed to support sustainable growth and long-term success.

What you’ll do

• Sales Mastery and Business Development: - Manage top customers and key prospects, developing strategies that highlight our value proposition, and maintain direct ownership of a selected portfolio of customer accounts.
• Drive business development initiatives across the US, increasing revenue, market share, and customer alliances.
• Build executive relationships with customers and positioning yourself as a trusted advisor.

Leadership and Team Development:-

• Lead and develop our US Inside Sales & Customer Success team
• Foster a motivated sales force through proactive client engagement and tailored messaging solutions.
• Own day-to-day execution of outbound telesales activity (calls, follow-ups, qualification)
• Participate in sales activities, supporting your team in customer interactions.
• Balance volume with value - driving focus toward higher-quality opportunities, not just activity
• Ensure accurate and disciplined use of the CRM for activity, leads, and outcomes in coordination with HQ teams

What you’ll need

• Experience: several years in progressive sales leadership within the B2B software industry, consistently exceeding revenue targets.
• Industry Knowledge: Deep understanding of the software sector, Cloud market dynamics, and enterprise customer pain points.
• Hands-on Mentality: Ability to devise and execute comprehensive sales initiatives tailored to the US market.
• Relationships: Existing industry relationships in Healthcare and Finance are a plus.
• Leadership Skills: Proven ability to motivate, inspire, and guide a diverse sales team. Experience in coaching and developing sales professionals.
• Analytical Skills: Proficiency in data-driven decision-making, using sales analytics and CRM tools.
• Communication: Exceptional communication, presentation, and negotiation skills, with the ability to engage C-level executives and stakeholders.
• Location: Based in Secaucus, NJ.

What we offer

• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further be