Inside Sales Specialist (m/f/d)

retarus GmbH; Secaucus (NJ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance and benefits

401k plan

Flexible/Mobile working

Childcare contribution

Job summary

Retarus is seeking an Inside Sales Specialist to build and manage a growing client base in a dynamic, global environment. You will detect cross- and upsell opportunities, own renewal processes, and tailor solutions to customer needs, collaborating with technical colleagues as needed.

The role offers hybrid/work-from-office flexibility in a multinational setting. The position requires a business background and proven sales experience with strong communication and a customer-focused mindset.

Qualifications

• Bachelor's degree in Business, Marketing or related fields.
• First experience with a solution-oriented sales approach.
• Experience with Enterprise organizations and building VP or higher relationships.
• Industry experience in Finance, Insurance or Healthcare is a plus.
• Strong business acumen and customer-oriented thinking.
• Ability to adapt to complex customer requirements while balancing profitability.

Responsibilities

• Build and manage your own client base and establish long-term relationships.
• Identify cross- and upsell opportunities and own renewal processes.
• Listen to individual customer requirements to deepen the business relationship.
• Convince opportunities and existing customers with an open, communicative approach.
• Handle projects of various sizes independently and resolve issues with customers.

Skills

Sales experience

Communication skills

Customer focus

Education

Bachelor's degree in Business/Marketing or related fields

Job description

Become Inside Sales Specialist (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Health insurance portfolio,including dental, vision, life, and disability insurance options, as wellas a health savings account
• High-standard 401(k) plan (withone of the leading providers)
• Competitive vacation packageand paid sick days
• Flexible/Mobileworking
• Childcarecontribution and birth bonus
• Employeereferral bonus
• Paidparental leave options
• Publiccommute tax program
• Teamevents
• Free snacks and drinks in theoffice
• Gymin the office building

What you'll do

• You will build and manage yourown client base and work to establish long-term, sustainable, trusting,and successful business relationships.
• You use your talent to detectcross- and upsell opportunities, take over the ownership for renewalprocesses and you always have the right solutions at hand for yourcustomers.
• You have an open ear forindividual customer requirements and use them as an opportunity tointensify the business relationship.
• You convince our opportunitiesand existing customers with your open, communicative personality.
• You take on projects of varioussizes and handle them independently.
• In the event of complaints, youwork on a solution together with the customer.
• You work closely with colleagues from othertechnical departments and sales

What you'll need

• You have successfully completeda bachelor's degree in Business, Marketing or related fields and haverelevant work experience within a customer facing role, ideally with atechnical background.
• You have first experience witha solution-oriented sales approach.
• You have worked with Enterpriseorganizations and managed to develop VP and higher relationships.
• Industry experience withFinance, Insurance and Healthcare verticals is a plus.
• Ideally, you have gainedinitial professional experience in the IT/ software environment or processoptimization and would like to develop further in the direction of accountmanagement/sales.
• You work diligently through anycustomer issues until resolved.
• You bring a strong businessacumen and a customer-oriented way of thinking.
• You easily adapt to thesometimes-complex requirements of the respective customers whilemaintaining the balance between customer wishes and profitability.
• You come with strongcommunication skills to interact with customers and with internalorganizations.

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities tomake a difference. Our customers are leaders across diverse industries, withconstantly evolving needs and high expectations. You'll be working withcutting-edge technology and great creative leeway to meet customers' needs -and the projects you work on will be deployed globally. Working at Retarus, youwill collaborate closely with convivial, culturally diverse teammates. You willgrow professionally in a dynamic and exciting workplace and design impactfulsolutions in real time with top companies.

Very importantCome as youare. Retarus is committed to equal employment opportunity regardless of race,color, ancestry, religion, sex, national origin, sexual orientation, age,citizenship, marital status, disability, gender identity, or veteran status.

Thisposition offers a salary between $60,000 and $80,000 annually.The final salary depends on experience and qualifications. We are happy todiscuss the details and finalize a fair offer during the interview process.

We'relooking forward to getting to know you!