Team Trainer & Shift Lead

Fulenwider Group; Statesville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Fulenwider Group seeks a Team Trainer at the Statesville, NC location to coach and develop crew members, cross-train staff on new products and procedures, and serve as the shift’s go-to person for issue resolution.

You will lead training sessions, oversee team members when the manager isn’t present, and strive to deliver exceptional guest service while maintaining standards across the dining area.

Qualifications

• Train and cross-train current employees, lead new product or procedure training, and coach.

Responsibilities

• Pre-shift huddles and meetings.
• Scheduling.
• Food cost and cost controls.
• Productivity reports.
• Functional aisle and dining room set ups.
• Ensuring food safety, quality, and accuracy of orders.

Skills

Team Training

Leadership

Customer Service

Job description

Fulenwider Group seeks a Team Trainer at the Statesville, NC location to coach and develop crew members, cross-train staff on new products and procedures, and serve as the shift’s go-to person for issue resolution.

You will lead training sessions, oversee team members when the manager isn’t present, and strive to deliver exceptional guest service while maintaining standards across the dining area.