Team Trainer

Taco Bell; Lincolnton (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular fast-food chain in North Carolina seeks a passionate Team Trainer to lead and train new employees in providing excellent guest service. The role includes cross-training current staff, overseeing team members, ensuring customer satisfaction, and maintaining standards during shifts. Ideal candidates should be motivated, friendly, and dependable. Join an energetic team focused on quality and teamwork in a fast-paced environment.

Qualifications

• Motivated and team-oriented.
• Friendly and dependable.
• Strives to provide excellent guest service.

Responsibilities

• Training: Cross-training current employees.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Ensuring standards are met and consistent.

Job description

As a Team Trainer, you will work in a crew position, such as cashier, drive‑thru, or other position, but will be responsible for training new employees. You'll be the go‑to person during the shift – the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team‑oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

• Training: Cross‑training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent

Other responsibilities include:

• Pre‑shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders