Network Trainer

Dunkin' - Franchisee Of Dunkin Donuts; Athol (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Ontario Trillium Foundation in Athol, Massachusetts is seeking a candidate responsible for training and coaching restaurant team members. The role ensures that all team members meet food safety standards and guest service expectations.

Key duties include onboarding, overseeing product rollouts, and providing effective communication. Ideal candidates will excel in a leadership role, ensuring the team thrives in a fast-paced environment.

Responsibilities

• Train and coach team members on their roles and responsibilities.
• Ensure restaurant team can execute new product rollouts.
• Provide great guest service and coach restaurant team members to do the same.

Job description

• Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard restaurant team member using Brand and franchisee tools and systems.
• Ensure restaurant team can execute new product rollouts
• Communicate clearly with restaurant team members and managers.
• Serve as a role model for restaurant team members.
• Provide great guest service and coach restaurant team members to do the same.