Team Supervisor - Lead Shifts & Elevate Customer Experience

Wawa, Inc.; Fishers (IN); On-site; USD 54,443,000 - 73,465,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + match

Education assistance

Store discounts

Paid time off

Paid parental leave

Wellness programs

Job summary

Wawa, Inc. is hiring a Team Supervisor to lead the shift, deliver memorable customer experiences, and keep operations on track on site in Fishers, Indiana. You’ll guide Associates, manage inventory and cash handling, and make key decisions to ensure smooth service.

Excellent communication, problem-solving, and leadership abilities are required. The position offers weekend and holiday shifts, a competitive hourly wage, and opportunities for growth within a welcoming team.

Qualifications

• High School Diploma or GED equivalent.
• Age 18+ with reliable transportation.
• Flexible availability for weekends and holidays.
• Supervisory experience in retail, food service, or fuel is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Coordinate between Associates, customers, and orders to deliver food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Communication

Problem solving

Relationship building

Leadership

Flexibility

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. is hiring a Team Supervisor to lead the shift, deliver memorable customer experiences, and keep operations on track on site in Fishers, Indiana. You’ll guide Associates, manage inventory and cash handling, and make key decisions to ensure smooth service.

Excellent communication, problem-solving, and leadership abilities are required. The position offers weekend and holiday shifts, a competitive hourly wage, and opportunities for growth within a welcoming team.