Team Member Relations Manager - Red Rock

Durango Casino & Resort; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Durango Casino & Resort in Las Vegas, NV is seeking a Team Member Relations Manager to lead the Employee Relations function, interpret and apply policies, respond to questions, mediate conflicts, and coach leaders to improve workforce relations.

The role includes conducting investigations, resolving Employee Relations issues, and spending substantial time on the casino floor promoting the Focus on Family culture across Station Casinos.

Qualifications

• Previous experience in Human Resources and/or the Gaming/Hospitality industry is a plus.
• Bilingual in Spanish is required.
• Proficient in Microsoft Office, PowerPoint, Excel and Outlook.
• A service‑oriented mindset and professional demeanor.
• Ability to maintain highly confidential information.
• Ability to express ideas and make recommendations concerning job related issues.
• Ability to utilize critical-thinking skills to work independently and collaboratively.
• Active or the ability to obtain applicable registration as required by the State of Nevada’s Gaming Control Board.
• Ability to read, write and speak English effectively.

Responsibilities

• Manage the Employee Relations function and provide a front-line interface with Team Members and leaders in interpreting and ensuring consistent policy application, responding to questions or complaints, mediating conflicts, and coaching and counseling to improve relationships and performance.
• Complete investigations, resolve Employee Relations issues, and spend a large amount of time on the floor promoting Station Casinos’ Focus on Family Company-wide culture.

Skills

Bilingual in Spanish

Microsoft Office Suite

HR experience

Tools

Microsoft Office Suite

Job description

Team Member Relations Manager - Red Rock

• Red Rock Resort

Las Vegas, NV, United States

Job Description

Description:

Managing the Employee Relations function and providing front-line interface with Team Members and leaders in interpreting and ensuring consistent policy application, responding to questions orcomplaints, mediating conflicts, and coaching and counseling to improve relationships andperformance.Responsibilities also include, completing investigations, resolving Employee Relations issues, and spending a large amount of time on the floor promoting Station Casino’s, Focus on Family Company-wide culture.

Qualifications:

Previous experience in Human Resources and or the Gaming/Hospitality industry a plus. Bilingual in Spanish required. Proficient in Microsoft Office, PowerPoint, Excel and Outlook. A service oriented mindset and professional demeanor. Ability to maintain highly confidential information. Ability to express ideas and make recommendations concerning job related issues. Ability to utilize critical-thinking skills in order to work independently and collaboratively. Active or the ability to obtain applicable registration as required by the State of Nevada’s Gaming Control Board. The ability to understand, read, speak and write effectively in English.