Team Member (Part-Time)

Follett Corporation; Dixon (IL); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Dixon, IL is seeking a Team Member to deliver exceptional customer service, greet shoppers, answer questions, and assist on the sales floor. You will ring up purchases on the POS and follow safe money-handling procedures.

You will help keep the store stocked, ensure items are priced correctly, and assist with training new team members. Prior retail experience is helpful but not required; a high school diploma is preferred.

Qualifications

• Greet customers and provide assistance with store inquiries.
• Answer phones and direct callers as needed.
• Rings up purchases using the POS system and follows money-handling procedures.

Responsibilities

• Provide exceptional customer service on the sales floor and at the register.
• Keep the sales floor stocked and items priced correctly.
• Assist with training new team members.

Skills

Customer service

Phone handling

Cash handling

Education

High School degree

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills