Team Member (Part-Time)

Follett Corporation; Roanoke (VA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is hiring for a Team Member to deliver exceptional customer service on the sales floor and help with store inquiries and calls. You will ring up purchases using the POS system and follow safe money-handling procedures.

Ideal candidates have 0-3 years of relevant experience and a High School Degree or equivalent, plus general computer skills. This role supports a drug-free workplace environment at Follett Higher Education.

Qualifications

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers.
• Ring up purchases using the POS system and handle transactions securely.

Responsibilities

• Provide exceptional customer service on the sales floor.
• Assist with training new team members.
• Ensure the sales floor is stocked and items priced properly.
• Answer store inquiries and direct calls as needed.

Skills

Customer service

POS system

Phone handling

Cash handling

Education

High school diploma

Tools

General computer skills

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills