Team Member (Part-Time)

Follett Corporation; Richmond (IN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Indiana seeks a customer-focused Team Member to greet customers, assist with inquiries, answer the phone, and process purchases at the POS system. You will follow safe money-handling procedures and help train new team members to maintain a high standard of service.

The role requires 0-3 years of experience, a high school degree or equivalent, and basic computer skills. This is a storefront position supporting daily operations.

Qualifications

• Greet customers and provide friendly, efficient service.
• Assist with store inquiries and direct customers as needed.
• Handle transactions accurately and maintain POS procedures.
• Support training of new team members and help maintain store standards.

Responsibilities

• Greet customers and assist with store inquiries, answer calls, and ring up purchases using the POS system.
• Ensure sales floor is stocked and items are priced accurately.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills