Team Member (Part-Time)

Follett Corporation; Lake City (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a Team Member to deliver outstanding customer service on the sales floor. You will greet customers, answer questions, assist with store inquiries, and process transactions at the POS with accuracy and courtesy.

You will maintain a fully stocked, correctly priced sales floor and participate in training new team members. The role emphasizes safe money handling and a friendly, professional demeanor in a fast-paced retail environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers; ring up purchases on the POS.
• Maintain safe money-handling procedures and secure transactions.
• Assist with training new team members.
• Keep sales floor stocked and items priced accurately.
• Provide exceptional customer service on the sales floor.

Skills

Customer service

Greeting customers

POS system

Cash handling

Training teammates

Stocking shelves

Pricing labeling

Education

High School Diploma or equivalent

Tools

POS software

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills