Team Member (Part-Time)

Follett Corporation; Cincinnati (OH); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in Cincinnati is seeking a Team Member to deliver friendly, efficient customer service and support store operations.

You will greet customers, assist with inquiries, answer calls, ring up purchases on the POS, and ensure accurate pricing while maintaining a stocked floor. This role also involves training new team members and following safe cash-handling procedures.

This hourly position offers competitive pay and an opportunity to grow with Follett.

Qualifications

• High school diploma required or equivalent.
• 0-3 years of relevant experience.
• Basic computer skills are required.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers; ring up purchases using the POS system.
• Follow safe money-handling procedures and secure transactions.
• Assist with training new team members.
• Keep the sales floor stocked and items priced properly.

Skills

Customer service

Cash handling

Phone support

Training teammates

Education

High School Diploma or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills