Team Member (Part-Time)

Follett Corporation; Covington (TN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Covington, TN is seeking a friendly Team Member to deliver exceptional customer service on the sales floor. You will greet shoppers, answer questions, operate the POS system, and process transactions following safe cash-handling procedures.

This role emphasizes stocking, price accuracy, and assisting with training new team members in a drug-free workplace.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones and direct callers as needed.
• Ring up purchases using the POS system and handle transactions safely.
• Assist with training new team members.
• Maintain fully stocked sales floor and ensure items are priced properly.

Skills

Customer service

Communication

Education

High School Diploma

Tools

General computer skills

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills