Team Member (Part-Time)

Follett Corporation; Oshkosh (WI); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in Oshkosh, Wisconsin is seeking a friendly Team Member to deliver outstanding customer service. You will greet customers, help with store inquiries, answer calls, and ring up purchases at the POS.

This role supports a fast-paced retail environment and offers opportunities to develop service and operations skills. You will follow safe money-handling procedures, assist in training new teammates, and keep the sales floor stocked with correctly priced items.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and/or direct callers.
• Ring up purchases using the POS system.
• Use safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items priced properly.

Skills

Customer service

Cash handling

POS system

Phone inquiries

Training others

Stocking & merchandising

Education

High School Degree or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills