Team Member (Part-Time)

Follett Corporation; Concord (NH); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Concord, NH seeks a Team Member to deliver exceptional customer service, greet shoppers, answer inquiries, and process purchases at the POS. You will help train new team members and ensure the sales floor is well stocked and priced correctly.

The role emphasizes safe money handling, professional phone etiquette, and collaborative teamwork in a retail environment.

Qualifications

• Greeting customers and assisting with store inquiries.
• Answering phones and directing callers.
• Ringing up purchases using the POS system.
• Follow safe money-handling procedures.
• Assist with training new team members.
• Maintain stocked and correctly priced sales floor.

Responsibilities

• Provide exceptional customer service.
• Assist with training new team members.
• Maintain stocked and accurately priced sales floor.
• Operate POS system and process transactions.
• Answer phones and direct callers.

Skills

General computer skills

Experience: 0-3 years

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills