Team Member (Cookie Crew) - Upper East Side

Chip City; New York (NY); On-site; USD 23,419 - 24,796; Part time

Job summary

A popular bakery in New York is seeking enthusiastic team members to create warm, memorable interactions. Responsibilities include crafting hot and cold beverages, maintaining a clean and welcoming environment, and ensuring excellent customer service. Ideal candidates will be friendly, possess strong communication skills, and have a passion for food safety. Flexible scheduling is necessary, with pay ranging from $17.00 to $18.00 per hour.

Qualifications

• Passion for customer service and creating memorable guest experiences.
• Strong communication skills — friendly, clear, and confident.
• Adheres to food safety and sanitation procedures.
• Ability to work quickly and efficiently in a fast-paced environment.

Responsibilities

• Lead customer interactions to ensure every guest feels valued.
• Craft and serve hot and cold beverages, customizing each order.
• Process orders and payments accurately through the POS system.
• Maintain service areas stocked and organized during busy times.
• Clean and sanitize equipment and workspaces to meet health standards.

Job description

1543 2nd Ave, New York, NY 10028

Summary of Role

Join the Chip City Family 🍪

Primary Responsibilities

• Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
• Strong communication skills — friendly, clear, and confident
• Adheres to all food safety and sanitation procedures with care and consistency
• Works quickly, efficiently, and kindly in a fast-paced, dynamic environment
• Holds a Food Protection Certification (or is willing to obtain one where required)
• Successfully completes all training programs to uphold Chip City standards

Physical Requirements

• Able to stand for extended periods and operate a cash register or related equipment
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
• Comfortable performing repetitive motions for extended periods
• Able to work in a warm, fast-paced environment around commercial ovens and baking equipment
• Flexible availability, including early mornings, evenings, weekends, and holidays

Pay Range

$17.00 - $18.00 per hour