Team Member (Cookie Crew) - Forest Hills

Chip City; New York (NY); On-site; USD 23,419 - 24,796; Part time

Job summary

A local bakery in New York is seeking a customer-oriented team member to lead with exceptional service. You will be responsible for crafting beverages, processing orders, and maintaining a welcoming environment. Ideal candidates should be 18 or older, have a high school diploma, and possess strong communication skills. The position offers flexible hours, including early mornings and weekends, with a pay range of $17.00 to $18.00 per hour.

Qualifications

• Must be 18 years of age or older.
• Passion for customer service and memorable guest experiences.
• Strong communication skills — friendly, clear, and confident.

Responsibilities

• Lead with a customer‑obsessed mindset.
• Craft and serve hot and cold beverages.
• Process orders and payments quickly and accurately.

Skills

Customer service

Communication

Food safety adherence

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

72-34 Austin St, Forest Hills, NY 11375

Summary of Role

Join the Chip City Family 🍪

Primary Responsibilities

• Lead with a customer‑obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
• Strong communication skills — friendly, clear, and confident
• Adheres to all food safety and sanitation procedures with care and consistency
• Works quickly, efficiently, and kindly in a fast‑paced, dynamic environment
• Holds a Food Protection Certification (or is willing to obtain one where required)
• Successfully completes all training programs to uphold Chip City standards

Physical Requirements

• Able to stand for extended periods and operate a cash register or related equipment
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
• Comfortable performing repetitive motions for extended periods
• Able to work in a warm, fast‑paced environment around commercial ovens and baking equipment
• Flexible availability, including early mornings, evenings, weekends, and holidays

Pay Range: $17.00 - $18.00 per hour