Team Member (Cookie Crew) - Carroll Gardens

Chip City; New York (NY); On-site; USD 23,419 - 24,796; Part time

Job summary

A local bakery in New York is looking for a team member to join their customer service team. The role involves preparing and serving beverages, ensuring a welcoming environment, and adhering to food safety standards. Candidates should be at least 18 years old, with a high school diploma preferred. This position offers a pay range of $17.00 - $18.00 per hour, with flexible availability required, including mornings, evenings, weekends, and holidays.

Qualifications

• Must be 18 years of age or older.
• Brings a passion for customer service and creating memorable guest experiences.
• Holds a Food Protection Certification or is willing to obtain one.

Responsibilities

• Lead with a customer-obsessed mindset.
• Craft and serve hot and cold beverages.
• Process orders and payments quickly and accurately.
• Maintain a clean, safe, and welcoming environment.

Skills

Customer service

Strong communication

Multitasking

Adaptability

Education

High school diploma or equivalent

Tools

POS system

Job description

Summary of Role:

Join the Chip City Family 🍪

Primary Responsibilities:

• Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience:

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity
• Strong communication skills — friendly, clear, and confident
• Adheres to all food safety and sanitation procedures with care and consistency
• Works quickly, efficiently, and kindly in a fast-paced, dynamic environment
• Holds a Food Protection Certification (or is willing to obtain one where required)
• Successfully completes all training programs to uphold Chip City standards

Physical Requirements:

• Able to stand for extended periods and operate a cash register or related equipment
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation
• Comfortable performing repetitive motions for extended periods
• Able to work in a warm, fast-paced environment around commercial ovens and baking equipment
• Flexible availability, including early mornings, evenings, weekends, and holidays

Pay Range: $17.00 - $18.00 per hour

Any offer of employment will be contingent upon the ability of the applicant to provide documentation demonstrating identity and authorization to work in the U.S. within 3 days of the first day of work. Are you legally eligible for employment in the U.S. by an employer other than your current employer? If not, will you be able to provide documentation evidencing your authorization to work in the U.S. for this company within 3 days of hire