Team Member

Whistle Express Car Wash; Tennessee (IL); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Whistle Express Car Wash is seeking a Team Member to deliver friendly customer service, guide vehicles into the wash tunnel, and manage membership activities. This hands-on role emphasizes safety, cleanliness, and efficient operation in a fast-paced environment.

You will support Welcome Station, Wash Station, and Convenience operations, handle member sign-ups and account changes, maintain the facility, and participate in daily opening and closing duties.

Formación

• No prior experience required; a 60‑day certification program sets you up from day one.
• Willing to work outdoors in all kinds of weather and stand for long periods.
• Strong customer service mindset with ability to explain memberships clearly.
• Reliable team player with attention to safety and cleanliness.

Responsabilidades

• Welcome Station: provide friendly service, support membership growth, process signups and changes.
• Wash Station: follow safety procedures, prep vehicles, operate wash equipment safely.
• Convenience Station: engage customers, manage member accounts, maintain inventory.
• General duties: open/close, maintain cleanliness, handle towels and materials.

Conocimientos

Customer service

Sales support

Membership management

Communication

Descripción del empleo

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign‑ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.
  

#LI-DNI

WhatWe’reLooking For

Wedon’thire forwhat you know. Wehirefor how you show up.

• You take ownership. Youdon’twait to be told twice, and youdon’tleave things half done.
• You’recurious. When somethingdoesn’tmake sense, you figure it out before you ask someone else to figure it out for you.
• You bringthe energy. Positive, team-first, and genuinely into doing the job well.
• You’rephysically active and comfortable working outdoors in all kinds of weather.
• No experiencerequired. A 60‑day structured certification program sets you up from day one.

You’renot cleaning a car.You’reclearing the way.

The best version of this industryhasn’tbeen built yet.We’rebuilding it now. If you run it like you own it,there’sa place here for you.

#LI-DNI

Base Pay Range

$15.00 - $18.00