Team Member

Whistle Express Car Wash; Denbigh (ND); On-site; USD 19,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a proactive Team Member to deliver outstanding customer service and ensure smooth wash operations. You will guide vehicles, manage memberships, and maintain a clean, safe environment across multiple stations.

Ideal candidates show ownership, curiosity, and energy, and are comfortable working outdoors in varying weather. A 60-day certification program starts from day one to prepare you for the role.

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Assist with member sign-ups, changes, and account management.
• Follow safety procedures and maintain a clean wash area.
• Operate wash equipment safely and efficiently.
• Engage with customers to encourage Google reviews.
• Perform opening and closing duties and general site upkeep.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service, support sales and membership growth, assist with member sign-ups and account management, follow pricing policies.
• Wash Station Service: Follow safety procedures, assist with vehicle prep, operate wash equipment safely, communicate operational issues.
• Convenience Station: Engage with customers, manage member accounts, stock and organize detail centers, maintain cleanliness and inventory accuracy, collect feedback (Google reviews).
• General Duties: Maintain professional conduct, perform opening/closing duties, keep tunnel clean, prepare towels and materials.

Skills

Customer service

Sales

Membership management

Teamwork

Outdoor work

Safety procedures

Tools

Wash equipment

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

**WhatWe’reLooking For**

Wedon’thire forwhat you know. Wehirefor how you show up.

• You take ownership. Youdon’twait to be told twice, and youdon’tleave things half done.
• You’recurious. When somethingdoesn’tmake sense, you figure it out before you ask someone else to figure it out for you.
• You bringthe energy. Positive, team-first, and genuinely into doing the job well.
• You’rephysically active and comfortable working outdoors in all kinds of weather.
• No experiencerequired. A 60-day structured certification program sets you up from day one.

You’renot cleaning a car.You’reclearing the way.

The best version of this industryhasn’tbeen built yet.We’rebuilding it now. If you run it like you own it,there’sa place here for you.

#LI-DNI

Base Pay Range

$14.00 - $17.00