Team Member

Malibu Jack's Springfield; Springfield (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Fun and energetic work environment

Opportunity to learn multiple areas of park operations

Job summary

A local amusement park is looking for part-time Team Members to provide a fun and safe guest experience. In this dynamic role, you will operate attractions, assist guests at the front desk, support parties, and maintain park cleanliness. Ideal candidates should have a positive attitude, strong customer service skills, and the ability to work flexibly, including evenings and weekends. Join a team dedicated to creating memorable experiences for families and guests.

Qualifications

• Must be at least 16 years old.
• Ability to work in a fast-paced entertainment environment.
• Reliable and dependable.
• Ability to follow safety procedures and operational guidelines.
• Reliable and dependable.
• Must be at least 16 years old.

Responsibilities

• Provide friendly, welcoming service to all guests.
• Safely operate attractions and monitor guests.
• Assist with birthday parties and maintain cleanliness.
• Support birthday parties and group events.
• Maintain park cleanliness and report safety concerns.
• Collaborate with teammates and supervisors.

Skills

Friendly, positive attitude

Strong customer service skills

Communication skills

Teamwork skills

Reliability

Flexible schedule

Job description

Location: Springfield, IL
Position Type: Part‑Time
Department: Park Operations

Overview

At Malibu Jacks, our Team Members are the heart of the guest experience. Team Members work across multiple areas of the park to ensure guests have a fun, safe, and memorable visit. This role is dynamic and hands‑on, involving operating attractions, assisting guests at the front desk, supporting parties and group events, maintaining park cleanliness, and helping create an energetic and welcoming environment.

Team Members are cross‑trained to support multiple areas of the facility and play an important role in keeping the park running smoothly.

Key Responsibilities

Guest Experience

Provide friendly, welcoming, and helpful service to all guests

Answer questions and assist guests with attractions, games, and park activities

Ensure guests have a safe and enjoyable experience

Attraction Operations

Safely operate attractions according to company procedures

Monitor guests while they participate in attractions

Enforce safety rules and height requirements

Assist guests entering and exiting attractions

Front Desk / Guest Services

Check in guests and process attraction purchases

Assist with wristbands, play cards, and guest questions

Handle basic transactions and provide accurate information about park offerings

Parties & Group Events

Assist with birthday parties and group events

Help set up party rooms and prepare materials

Deliver food, assist hosts, and support guests during celebrations

Ensure party areas remain clean and organized

Park Cleanliness & Safety

Maintain a clean, organized, and safe environment throughout the facility

Wipe tables, clean attractions, empty trash, and restock supplies

Identify and report any safety concerns or maintenance issues

Team Support

Work collaboratively with teammates and supervisors

Assist in different areas of the park as needed

Help maintain a positive, energetic atmosphere for guests and team members

Qualifications

Friendly, positive attitude and strong customer service skills

Ability to work in a fast‑paced entertainment environment

Strong communication and teamwork skills

Ability to follow safety procedures and operational guidelines

Reliable and dependable

Must be at least 16 years old

Physical Requirements

Ability to stand and walk for extended periods

Ability to lift up to 25 lbs

Ability to move throughout the facility and assist with attraction operations

Schedule Requirements

Availability to work evenings, weekends, and holidays

Flexible schedule based on business needs

Why Work at Malibu Jacks?

Fun and energetic work environment

Opportunity to learn multiple areas of park operations

Be part of a team that creates memorable experiences for families and guests