Team Member

Whistle Express Car Wash; Savannah (GA); On-site; USD 13,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Savannah, GA is seeking a Team Member to deliver outstanding customer service while ensuring efficient wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

As part of the team you will welcome customers at the Welcome Station, support sales and membership growth, assist with member sign-ups and changes, and

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.

Responsibilities

• Guide vehicles into the wash tunnel and operate wash equipment safely and efficiently.
• Manage welcome station tasks, assist with member sign-ups and account management, and promote memberships.
• Maintain cleanliness and safety standards across the wash and convenience areas.
• Stock and organize detail centers, manage trash and general site upkeep.
• Maintain professional conduct and adherence to uniform standards, and perform opening/closing duties.

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Base Pay Range

$9.20 - $14.00

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.