Team Member

Take 5 Car Wash; Lexington (KY); On-site; USD 15,000 - 19,000; Full time

Job summary

Take 5 Car Wash in Lexington, KY is seeking a Team Member to deliver top‑tier customer service at the Welcome Station and Wash Station. You’ll guide vehicles through washes, manage memberships, process signups and plan changes, and uphold safety and cleanliness standards to ensure a premium guest experience.

You’ll interact with customers, support sales initiatives, and assist with daily operations and maintenance tasks, including opening/closing duties and site upkeep, in a fast‑paced outdoor

Qualifications

• Customer service experience in a fast‑paced retail/service setting.
• Ability to guide customers and process membership changes accurately.
• Strong communication with teammates and management.
• Comfortably operate outdoors in variable weather and maintain safety.

Responsibilities

• Welcome station sales and membership growth through consistent processes.
• Assist with member sign‑ups, changes, and account management.
• Operate wash equipment safely and maintain a clean wash area.
• Engage customers, manage CX, and encourage positive reviews.
• Perform opening/closing duties and general site upkeep.

Skills

Customer service

Sales guidance

Membership management

Team communication

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

WhatWe’reLooking For

Wedon’thire forwhat you know. Wehirefor how you show up.

• You take ownership. Youdon’twait to be told twice, and youdon’tleave things half done.
• You’recurious. When somethingdoesn’tmake sense, you figure it out before you ask someone else to figure it out for you.
• You bringthe energy. Positive, team-first, and genuinely into doing the job well.
• You’rephysically active and comfortable working outdoors in all kinds of weather.
• No experiencerequired. A 60-day structured certification program sets you up from day one.

You’renot cleaning a car.You’reclearing the way.

The best version of this industryhasn’tbeen built yet.We’rebuilding it now. If you run it like you own it,there’s a place here for you.

#LI-DNI

Base Pay Range

$11.00 - $14.00