Team Member

Dunkin' Donuts; Omaha (NE); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Dunkin' Donuts in Omaha is hiring a Restaurant Team Member to assist in food and beverage preparation, guest service, and keeping the workspace clean and safe. You will follow brand standards, handle orders, and contribute to fast, accurate service in a team setting.

Must be at least 18 years old; HS Diploma or GED preferred. This entry-level role offers exposure to all restaurant operations in a high-volume environment.

Qualifications

• You must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the menu and promotions and answer guest questions.
• Maintain a clean and organized workstation.
• Stock items at the workstation.
• Take orders at Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Guest-focused

Willingness to learn

Punctuality

Education

HS Diploma or GED

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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