Team Member

Dunkin' Donuts; Franklin (OH); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Dunkin' Donuts is hiring a Restaurant Team Member to prepare food and beverages, take orders, and deliver fast, friendly service in a clean, safe workspace.

You will follow brand standards, maintain equipment and stations, and work as part of a diverse, guest‑focused team. Must be at least 18, HS diploma or GED preferred, with a willingness to learn in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items, such as cups, lids, etc. at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Fast-paced environment

Guest-focused

Honesty

Willingness to learn

Education

HS Diploma/GED preferred

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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