Team Member

Dunkin' Donuts; Shippensburg (Cumberland County); On-site; USD 24,000 - 32,000; Part time

Job summary

Dunkin' Donuts in Shippensburg, PA is hiring a Restaurant Team Member to help prepare food and beverages, serve guests, and keep the workspace clean and safe. You will follow brand standards, operate equipment, take orders, and ensure orders are accurate and delivered with a friendly, guest-focused attitude.

Candidates must be at least 18 years old; a HS Diploma or GED is preferred. You will thrive in a fast-paced team environment, communicate effectively with coworkers and managers, and

Qualifications

• You must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Explain menu items and promotions to guests.
• Keep workstation clean and organized.
• Clean equipment, service areas, and guest areas.
• Stock cups, lids, and supplies.
• Take orders at drive-thru or counter and handle payments.
• Maintain speed of service with accurate orders.
• Serve and communicate with guests.
• Support a guest-focused culture.
• Communicate with managers and coworkers.
• Organize and maintain stock room and cold storage.

Skills

Teamwork

Punctuality

Willingness to learn

Guest focus

Education

High School Diploma or GED preferred

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview:

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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