Team Member

Dunkin' Donuts; Phoenix (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Donuts in Phoenix is seeking a Restaurant Team Member to support daily operations with friendly guest service and accurate order fulfillment. You’ll prepare food and beverages, stock supplies, and keep the workspace clean and safe while following brand standards.

Ideal candidates are at least 18, have a HS diploma or GED preferred, and thrive in a fast-paced team. Flexibility with shifts and a willingness to learn are valued traits in this hospitality role, with opportunities for growth.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Skills

Team player

Fast-paced environment

Guest focus

Honesty & reliability

Education

HS Diploma or GED

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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