Team Member

Dunkin' Donuts; Florence (AL); Hybrid; USD 15,000 - 21,000; Full time

Job summary

Dunkin' Donuts in Florence, AL seeks a Restaurant Team Member to prepare food and beverages, serve guests, and maintain a clean workspace. You will follow brand standards, handle drive-thru or front counter orders, and contribute to a fast-paced, guest-focused service culture.

Applicants must be at least 18 and prepared to support a team with reliable attendance and adaptability to daily changes in menu and promotions.

Qualifications

• Works well with others in a fast-paced team environment.
• On time, demonstrates honesty and a positive attitude.
• Willingness to learn and adapt to change.
• Guest focused in all interactions.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu and promotions.

Skills

Teamwork

Punctuality

Adaptability

Guest focus

Education

HS Diploma or GED

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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