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Position Summary
The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant, and safe for all guests and employees.
Essential Functions
- Follow all Company Guest service guidelines and procedures; ensure all Guests receive “SUPERSTAR Service”.
- Work assigned station(s) accurately and productively; clean and stock the station area(s); perform other cleaning duties as assigned.
- Ensure all Guests receive hot, quality products; prepare, package, and deliver products according to Menu Standards.
- Handle all food products according to company procedures; follow all food safety, handling, and sanitation requirements to ensure health and safety.
- Follow all company cash control guidelines to maintain and minimize restaurant costs; properly use all products, supplies, equipment, and facilities.
- Demonstrate effective oral communication skills with internal and external contacts.
- Perform other duties and/or special projects as assigned based on business needs.
Position Qualifications/Core Competencies
- Enrollment in high school; high school diploma or equivalent is preferable.
- Minimum age of 16 years.
- Reliable transportation to work.
- Willingness to work flexible hours, including opening and closing shifts.
Work Environment
Fast-paced environment working with kitchen equipment in tight quarters.
Physical Demands
- Stand for long periods.
- Bend and stoop.
- Work around heat.
- Lift 50–75 lbs. comfortably.
- Work with various cleaning products.