Team Member

McAlister's Deli | Gurnee; Gurnee (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

McAlister's Deli in Gurnee, IL is seeking crew team members to ensure a quality guest experience by greeting guests, taking orders, and preparing menu items. Team members may be trained in front of house, back of house, or prep roles with emphasis on accuracy and friendly service.

Responsibilities include maintaining cleanliness, handling cash accurately, and delivering orders with care while upholding brand standards. Flexible scheduling and employee discounts are offered.

Qualifications

• Customer service skills to greet guests and handle orders
• Ability to work in a fast-paced environment and multitask
• Experience with cash handling and POS systems is a plus

Responsibilities

• Prepare food items as assigned
• Greet guests and take accurate orders
• Maintain knowledge of menu items and ingredients
• Ensure accuracy of orders and timely delivery
• Provide friendly, efficient service and keep dining areas clean
• Assist other team members as needed

Skills

Customer service

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Job Description

Position Overview

Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Function

Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.

Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production.Each position has different duties and responsibilities:

Job Responsibilities

• Responsible for the preparation of certain food items
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products.Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service. In addition, Team Members working cash handling positions will be responsible for accurate cash control.
• Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining room and other service areas accessed by guests.May also be responsible for cleanliness of various stations or food production or storage areas.

Benefits

• Employee discount
• Flexible schedule

Education

Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.