Team Member

Whistle Express Car Wash; Greensboro (NC); On-site; USD 19,000 - 29,000; Full time

Job summary

Whistle Express Car Wash in Greensboro, NC is seeking a dedicated Team Member to deliver exceptional customer service while ensuring fast, high‑quality wash operations. You’ll guide vehicles into the wash tunnel, assist with membership activities, and help maintain a spotless and safe site.

You will interact with customers at the Welcome Station, support sign‑ups and plan changes, and perform general duties to keep operations running smoothly and customers satisfied throughout their visit.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying pre‑existing conditions. Operate wash equipment safely and efficiently.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy.
• General Duties: Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency.

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands‑on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top‑tier experience.

Key Responsibilities

Welcome Station and Sales Performance

Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.

Wash Station Service

Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying pre‑existing conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.

Convenience Station

Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

Base Pay Range $9.20 - $14.00

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you. Most places give you a job. Whistle gives you something to own.

Just a heads‑up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform.

We share the responsibility for creating the best experience for our customers, team members, and facilities. Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things. Take Accountability - We take ownership of our actions, commitments, and results. Show respect - We value every person by listening openly, communicating honestly, and treating others with dignity.

Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.