Team Member

Whistle Express Car Wash; South Carolina; On-site; USD 12,000 - 19,000; Full time

Job summary

Whistle Express Car Wash is seeking a Team Member to deliver outstanding customer service while guiding vehicles through the wash and supporting membership activities. You will help with sign-ups, changes, and account management, ensuring a top-tier customer experience.

Responsibilities include operating wash equipment safely, maintaining cleanliness and safety, and assisting with opening/closing duties. This role is outdoors and requires energy and reliability; a 60-day certification program is

Qualifications

• No experience required; 60-day certification program provided.
• Strong customer service mindset.
• Comfortable working outdoors in all weather.

Responsibilities

• Greet customers and support sales and membership activities.
• Operate wash equipment safely and assist with vehicle prep.
• Manage member accounts, plan changes, and CX tasks.
• Maintain cleanliness, safety, and overall site upkeep.

Skills

Customer service

Sales support

Teamwork

Outdoor work

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying pre-existing conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

**WhatWe’reLooking For**

Wedon’thire forwhat you know. Wehirefor how you show up.

• You take ownership. Youdon’twait to be told twice, and youdon’tleave things half done.

• You’recurious. When somethingdoesn’tmake sense, you figure it out before you ask someone else to figure it out for you.

• You bringthe energy. Positive, team-first, and genuinely into doing the job well.

• You’rephysically active and comfortable working outdoors in all kinds of weather.

• No experiencerequired. A 60-day structured certification program sets you up from day one.

You’renot cleaning a car.You’reclearing the way.

The best version of this industryhasn’tbeen built yet.We’rebuilding it now. If you run it like you own it,there’sa place here for you.

#LI-DNI

Base Pay Range

$9.20 - $14.00