Team Member

Whistle Express Car Wash; Signal Mountain (TN); On-site; USD 13,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Signal Mountain, TN is seeking a Team Member to deliver friendly customer service and keep wash operations efficient and safe.

No experience required. A 60-day certification program sets you up from day one. You’ll guide vehicles, assist at stations, and help maintain cleanliness and a positive guest experience. This is a hands-on, outdoor role with daily teamwork and growth opportunities.

Qualifications

• No experience required.
• 60-day structured certification program.
• Able to operate with a friendly, professional attitude.

Responsibilities

• Welcome Station and Sales Performance: assist with member sign-ups and account management and follow pricing policies.
• Wash Station Service: operate wash equipment safely and maintain a clean wash area.
• Convenience Station: engage with customers, manage member accounts and keep inventory organized.
• General Duties: open/close duties, keep the tunnel clean and prepare materials for daily operations.

Skills

Customer service

Professional attitude

Teamwork

Job description

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities

• Welcome Station and Sales Performance

  Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.

• Wash Station Service

  Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.

• Convenience Station

  Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

• General Duties

  Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

What We’re Looking For

We don't hire for what you know. We hire for how you show up. You take ownership. You don't wait to be told twice, and you don't leave things half done. You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you. You bring the energy. Positive, team-first, and genuinely into doing the job well. You're physically active and comfortable working outdoors in all kinds of weather. No experience required. A 60-day structured certification program sets you up from day one. You're not cleaning a car. You're clearing the way. The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI Base Pay Range

$9.70 - $14.00

Most places give you a job. Whistle gives you something to own.

Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform.

Keep shining, and thanks for wanting to be part of our team!

We share the responsibility for creating the best experience for our customers, team members, and facilities.

• Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things.
• Take Accountability - We take ownership of our actions, commitments, and results.
• Show respect - We value every person by listening openly, communicating honestly, and treating others with dignity.
• Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.