Team Manager - Puerto Rico

LVMH Group; San Juan (PR); On-site; USD 70,000 - 110,000; Full time

Job summary

LVMH Group in San Juan, Puerto Rico, is seeking a store leadership executive to drive exceptional sales performance and deliver a world-class client experience in the luxury retail sector. You will recruit, develop and lead the team, build and nurture client relationships, leverage visual merchandising and training to maximize product performance, and collaborate with the Store Manager to own the business.

Fluency in English is required; a commercially minded, agile leader with extensive

Qualifications

• Commercially minded with a thorough understanding of the luxury market.
• Extensive people-management experience in retail or luxury environments.
• Fluency in English is required.

Responsibilities

• Recruit, develop and lead the store team to drive sales and client satisfaction.
• Build enduring client relationships and maximize cross-selling while ensuring a world-class store experience.

Skills

Sales leadership

People management

Luxury retail

Client development

Visual merchandising

Job description

As a role model for the team and wider business, you will need to demonstrate super sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates and cross‑selling to ensure that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits the store has a memorable and world‑class customer experience. In collaboration with the Store Manager you will have ownership of the business by recruiting, developing and leading the team, fostering and developing client relationships, while also being strategically agile in order to drive strong sales results. Additionally, you will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations.

Profile

To be successful in this role you must be commercially minded with a thorough understanding of the luxury market ideally gained within the retail sector. With extensive people‑management skills and a flair for world‑class customer services, you will continuously strive to exceed our customers’ expectations. Given the fast‑paced nature of our business you must have an agile approach to your role and thrive working in a dynamic and evolving environment. Additionally, fluency in English is required.

Benefits

In addition to a generous benefits package, you will have unparalleled career development opportunities both locally and globally, and receive industry‑leading training that offers in‑depth insight into the luxury and retail environment.