Team Leader — Service & People Development

Workstream; Charlotte (NC); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from experienced Operator

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Charlotte is seeking a Team Leader who embodies servant leadership and the Chick-fil-A culture. You will support senior leadership in running daily operations, coach teammates, and uphold our standards of service.

This role emphasizes task completion, staff development, and a welcoming guest experience in a fast-paced setting. It offers opportunities for growth, a friendly team, and a schedule that includes Sundays off.

Qualifications

• Proven leadership abilities and team management experience.
• Excellent interpersonal and communication skills.
• Strong organizational and problem-solving skills.
• Comfort with fast-paced restaurant environments.
• Reliable transportation.
• Experience as shift lead or supervisor preferred but not required.

Responsibilities

• Oversee daily operations during shifts.
• Coach and develop team members.
• Open/close the restaurant and manage cash drawers.
• Ensure guest satisfaction and service quality.
• Maintain safety and cleanliness standards.

Skills

Leadership

Interpersonal skills

Communication

Computer skills

Organizational skills

Customer service

Fast-paced environment

Problem-solving

Tools

POS systems

Job description

Chick-fil-A Charlotte is seeking a Team Leader who embodies servant leadership and the Chick-fil-A culture. You will support senior leadership in running daily operations, coach teammates, and uphold our standards of service.

This role emphasizes task completion, staff development, and a welcoming guest experience in a fast-paced setting. It offers opportunities for growth, a friendly team, and a schedule that includes Sundays off.