Team Leader — People-First, Fast-Paced Ops Coach

Workstream; Hurst (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support daily operations in a high-volume restaurant. You will coach and develop team members, lead shifts, and help sustain our service culture with urgency and hospitality.

We offer full-time and part-time roles with a friendly environment, flexible scheduling, growth opportunities, and a scholarship program. Competitive pay ranges from $16.00 to $17.00 per hour, with emphasis on teamwork and exceptional guest experience.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Maintain clear communication with team and guests

Skills

Team leadership

Customer service

Communication

Coaching

Initiative

Job description

Chick-fil-A is seeking a Team Leader to support daily operations in a high-volume restaurant. You will coach and develop team members, lead shifts, and help sustain our service culture with urgency and hospitality.

We offer full-time and part-time roles with a friendly environment, flexible scheduling, growth opportunities, and a scholarship program. Competitive pay ranges from $16.00 to $17.00 per hour, with emphasis on teamwork and exceptional guest experience.