Team Leader: Servant Leader & Fast-Paced Ops Coach

Chick-fil-A; Farmington (NM); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Fun, engaging work environment

Flexible scheduling; Sundays off

Learning from experienced Operator and

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations within a fast-paced restaurant in Farmington, NM. You will coach team members, ensure operational excellence, and uphold Chick-fil-A's culture and service standards.

The role emphasizes leading by example, maintaining a positive tone for the team, and ensuring excellent guest experiences, with opportunities for growth and development.

Qualifications

• Must have a friendly demeanor and be able to create emotional connections with guests.
• Able to maintain eye contact and speak enthusiastically with team and guests.
• Strong customer service focus and commitment to supervision and teamwork.
• Ability to manage team member behavioral and performance issues when needed.
• Experience leading shifts or supervising staff is preferred but not required.

Responsibilities

• Participate in day‑to‑day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful responses to guests' needs.
• Assist in training new hires and set the tone for each shift.
• Be a friendly, encouraging team player and lead shifts as needed.
• Open and/or close, count drawers, and finalize day.
• Communicate effectively, both written and spoken, with team and guests.

Skills

Smile

Eye contact

Enthusiastic speaking

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member management

Teamwork

Leadership experience (preferred)

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations within a fast-paced restaurant in Farmington, NM. You will coach team members, ensure operational excellence, and uphold Chick-fil-A's culture and service standards.

The role emphasizes leading by example, maintaining a positive tone for the team, and ensuring excellent guest experiences, with opportunities for growth and development.