Team Leader & Performance Coach

Virtual Staffing Solutions; Lewiston (ME); On-site; USD 55,000 - 75,000; Full time

Job summary

Virtual Staffing Solutions is seeking a capable supervisor in Lewiston, ME to lead a high-performing team. You will drive productivity, coach staff, and ensure adherence to policies in a fast-paced environment.

You will analyze performance data, provide feedback, and collaborate with other departments to support business objectives. A Bachelor's degree or equivalent experience is preferred, with 1–3 years in a supervisory role and strong communication skills.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Previous supervisory, team lead, or management experience.
• Strong leadership, coaching, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to analyze data and make informed decisions.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant business systems.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead, motivate, and manage a team to achieve individual and team performance goals.
• Monitor productivity, quality, attendance, and adherence to company policies.
• Conduct regular coaching sessions, performance reviews, and feedback discussions.
• Provide guidance, training, and support to team members to improve performance and skill development.
• Handle escalations, resolve employee concerns, and address operational challenges.
• Ensure team compliance with company procedures, policies, and regulatory requirements.
• Prepare and analyze performance reports, identifying trends and opportunities for improvement.
• Collaborate with other departments and stakeholders to support business objectives.
• Assist in workforce planning, scheduling, and resource allocation.
• Participate in recruitment, onboarding, and development of new team members.
• Drive employee engagement initiatives and promote a positive team culture.

Skills

Leadership

Coaching

Interpersonal skills

Verbal communication

Written communication

Data analysis

Problem solving

Conflict resolution

Multi-tasking

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Business systems

Job description

Virtual Staffing Solutions is seeking a capable supervisor in Lewiston, ME to lead a high-performing team. You will drive productivity, coach staff, and ensure adherence to policies in a fast-paced environment.

You will analyze performance data, provide feedback, and collaborate with other departments to support business objectives. A Bachelor's degree or equivalent experience is preferred, with 1–3 years in a supervisory role and strong communication skills.