Team Leader: People-First Shift Lead with Flexible Scheduling

Chick-fil-A; Conroe (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth and development

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support daily operations and lead by example in a fast-paced restaurant environment. The role emphasizes serving guests, coaching team members, and maintaining high standards of service.

Successful candidates will promote from within, collaborate with senior leadership, and help develop a positive, people-focused culture while ensuring operational excellence and a smooth shift leadership flow.

Qualifications

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and lead shifts as a role model.
• Be a friendly, encouraging team player.
• Open/close, lead shifts, act as key holder.
• Count cash drawers and finalize daily totals.
• Demonstrate excellent written and spoken communication.

Skills

Smile

Eye contact

Enthusiastic

Guest connection

Reliable transport

Fast-paced

People skills

Customer service

Team management

Leadership exp

Job description

Chick-fil-A is seeking a Team Leader to support daily operations and lead by example in a fast-paced restaurant environment. The role emphasizes serving guests, coaching team members, and maintaining high standards of service.

Successful candidates will promote from within, collaborate with senior leadership, and help develop a positive, people-focused culture while ensuring operational excellence and a smooth shift leadership flow.